Nurse Manager

Full-time Description  About Wellness Equity AllianceWellness Equity Alliance is a national multidisciplinary health organization that designs and delivers integrated, community-based care for populations most impacted by health inequities. We do this through mobile and field-based models, providing medical care, behavioral health services, substance use treatment, harm reduction, and care coordination in nontraditional settings such as encampments, schools, reentry sites, and rural communities, as well as with sovereign tribal nations. Grounded in trauma-informed, culturally responsive, and data-driven practices, WEA combines clinical expertise, lived experience, and advanced population health analytics to reduce barriers to care, improve continuity, and strengthen local systems. We have partnered with more than 60 public agencies, managed care plans, and community-based organizations across the U.S. to implement scalable, sustainable programs that are advancing health equity and improving outcomes for historically marginalized populations.We are known as Renegades, Rebels, Disruptors, and Dreamers. If that sounds like you, we want you on our team.Position SummaryThe Nurse Manager provides clinical and administrative leadership for the Behavioral Health Crisis Walk-In Center, ensuring the delivery of safe, high-quality, trauma-informed nursing care to individuals experiencing psychiatric and behavioral health crises. This role oversees daily nursing operations, supervises nursing staff, ensures regulatory compliance, and collaborates with multidisciplinary teams, including psychiatrists, therapists, peer support specialists, case managers, and law enforcement/EMS liaisons, to maintain a therapeutic, safe, and efficient crisis care environment operating on a 24/7 walk-in basis.Key ResponsibilitiesStaff Supervision & DevelopmentRecruit, hire, train, schedule, and evaluate nursing staff (RNs and LVNs) across all shiftsProvide direct supervision, mentorship, and competency validation for the nursing teamConduct regular staff meetings, performance reviews, and corrective action as neededCoordinate ongoing training in de-escalation, trauma-informed care, cultural competency, and crisis intervention (e.g., CPI, Mental Health First Aid)Foster a supportive, low-burnout work environment given the high-acuity nature of crisis careOperations & Quality ManagementEnsure 24/7 staffing coverage and manage call-offs, overtime, and shift coverageDevelop and maintain nursing policies and procedures aligned with California Code of Regulations Titles 9 and 22, Joint Commission, and Riverside County behavioral health standardsMonitor quality metrics (wait times, restraint/seclusion use, medication errors, patient satisfaction) and lead performance improvement initiativesEnsure accurate, timely clinical documentation in the EHR systemParticipate in incident reporting, root cause analysis, and corrective action planningClinical Leadership & Patient Care OversightOversee triage, assessment, and stabilization of clients presenting with acute psychiatric crises, co-occurring substance use, and behavioral emergenciesEnsure nursing staff conduct timely risk assessments (suicide/homicide risk, medical clearance needs) per established protocolsMonitor patient flow to minimize wait times while maintaining safety and quality of careServe as a clinical resource for de-escalation techniques and crisis interventionEnsure medication administration, monitoring, and documentation comply with scope of practice and facility policyRespond to and manage critical incidents, including escalations, elopements, and medical emergenciesRegulatory Compliance & SafetyMaintain compliance with California Title 22, Welfare and Institutions Code §5150/§5585 involuntary hold procedures, HIPAA, and Riverside County Behavioral Health guidelinesEnsure environment of care standards are met, including safety checks, contraband protocols, and ligature risk mitigationPrepare for and participate in licensing surveys, audits, and accreditation reviewsMaintain infection control and safety standards throughout the unitInterdisciplinary CollaborationPartner with psychiatrists, clinicians, peer support staff, and administrative leadership to coordinate careLiaise with local hospitals, law enforcement and mobile crisis teams, EMS, and community mental health agencies for care coordination and transfersParticipate in leadership meetings, quality committees, and community stakeholder engagement Requirements  Minimum QualificationsEducationBachelor of Science in Nursing (BSN) requiredMaster's degree (MSN, MHA, or related field) preferredLicensure & CertificationActive, unencumbered California Registered Nurse (RN) license requiredCurrent BLS certification requiredCPI or equivalent crisis de-escalation certification required within 90 days of hirePsychiatric-Mental Health Nursing Certification (PMH-BC) preferredACLS preferredExperienceMinimum of 3 years of RN experience in psychiatric/behavioral health, emergency, or crisis settingsMinimum of 2 years of supervisory or management experienceExperience with involuntary hold procedures (§5150/§5585) strongly preferredExperience in a fast-paced, high-acuity walk-in or emergency department environment preferredSkills & CompetenciesStrong clinical judgment in crisis assessment and risk stratificationProven leadership, conflict resolution, and staff development skillsKnowledge of California behavioral health regulatory requirementsProficiency with EHR systems (e.g., Netsmart, Epic, Cerner)Excellent communication skills; bilingual English/Spanish a plusAbility to remain calm and effective under high-stress, unpredictable conditionsWorking ConditionsOn-site position at the Behavioral Health Crisis Walk-In Center in Indio, CAMay require rotating on-call availability and occasional off-hours response to critical incidentsRegular exposure to individuals in acute psychiatric distress; requires strict adherence to safety protocolsMust be able to respond quickly to emergent situations and assist with safe patient handling as neededCompensation & BenefitsPay range: $99,840 – $115,000 annually, based on experienceMedical, dental, and vision insurancePaid time off and sick leaveContinuing education reimbursementBilingual differential (if applicable)Third-Party Recruiting Notice: Wellness Equity Alliance does not currently accept unsolicited resumes or candidate submissions from third-party recruiters, staffing agencies, search firms, or other external recruiting vendors. Please do not contact hiring managers or members of our People & Culture team regarding recruitment services unless you have an existing agreement with WEA.Any unsolicited resumes or candidate information submitted without a current, authorized agreement will be considered the property of Wellness Equity Alliance, and no placement fee or other compensation will be owed in connection with any resulting hire.We appreciate your understanding and cooperation.